Product Return Policy

Refunds are offered for all unopened products when accompanied by a receipt and returned within 7 days. For product purchased online, the sender is responsible for all postage costs.


Payment Options

We accept cash and all major credit cards. AMEX will incur a charge of 2%. Prices are subject to change without notice.



Karpati Skin Clinic reserves the right to withdraw/change information without prior notification.


Gift Cards

Are available for any of our treatments and you can purchase them from our reception, over the telephone by calling  02 9363 2395 and our online store via our website . Refunds are not available on Gift Cards. Gift Cards cannot be redeemed for cash. Prices for services are subject to change. No shows and cancellations within 12 hours will have the service deducted from the value of the Gift Card. Gift Cards must be presented upon arrival for your service to enable them to be honoured. Please quote your gift card number when making your reservation to enable your booking to be secured.